Cutting edge technology is a great way to improve the guest experience and increase efficiency at your B&B, but it’s not the only way to impress your guests.
Sometimes, it’s the small and thoughtful touches that leave a lasting impression on travelers who stay at your property. Give them a reason to come back and boost your direct bookings.
Here Are 5 Small B&B Features That May Make A Big Difference:
1. Complimentary Transportation Services
Travelers often find it difficult to coordinate transportation logistics during their trips, especially if they only want to visit a few attractions and are not going to be renting a car.
By offering complimentary transportation services, your guests will be able to conveniently get from your property to a local restaurant, a museum or a historical landmark.
They will appreciate the ride, and they will remember that your staff went above and beyond to improve their entire travel experience.
2. Fresh Flowers In The Room
A bouquet of colorful blooms has the ability to breathe life into any space. Use fresh cut flowers from your own garden or from the local farmers’ markets to create a display in each room within your property.
It is a wonderful way to welcome your guests to your property, and allows them to feel as comfortable as they are in their own home.
3. Afternoon Snacks
People who stay at B&Bs crave the charm of days gone by and the hospitality of a true innkeeper. By offering snacks in the afternoon, you are giving your guests a chance to gather together and relax during their stay.
Homemade cookies, local organic produce, or savory crackers with cheese are all options to consider for your mid-afternoon offerings. Of course, don’t forget the fresh lemonade, soda and water.
4. Entertainment Library
Rather than forcing your guests to download a movie on their tablet or bring their own deck of cards, design an entertainment library where guests can borrow items that will enhance their stay. You can include board games, movies, card decks and books in your library.
Guests will love that they can grab a novel to read on your porch during a rainy afternoon, or stay up late playing board games with their friends who they are traveling with.
5. Beach Supplies
If you are a waterfront destination or you are located near a fantastic beach, your guests will be thrilled to know that you have supplies on-hand they can use. It’s difficult to pack beach toys, chairs and umbrellas, so they won’t forget that your B&B provided them with these essential items. Your beach kit might also include a frisbee, beach ball, sunscreen and a cool box.
Many guests opt to stay at B&Bs because of the authentic, personal experience that they enjoy while they are away. By offering unique B&B amenities, you set yourself apart from other accommodations in the area.
Be proud of what you offer your guests, and be sure to market the extra services and B&B features that you have available.
This proves you value the guest experience at your property, and will likely create loyalty from travelers who visit you.