Technology is one of the most essential investments you can make for your B&B. Cloud technology, in particular, not only makes life generally easier at your property, but also works tirelessly to increase bookings and revenue, ensuring your return on investment (ROI) is an all round positive one.
Here is why investing in cloud technology will guarantee a high return at your B&B…
Improve Your Customer Service.
77% of people say that valuing their time is the most important thing a company can do to provide them with good service.
Implementing cloud technology will show guests you have the ability to work remotely from anywhere, around the clock. Being released from your front desk and enabled to move around your property means you can help guests with tasks like collecting their bags from the taxi, showing them to breakfast, or any other last minute requests.
Cloud technology has a much higher processing power than other systems. This makes real-time tracking of your data possible and ensures you are always receiving the correct information such as real-time live rates and availability updates.
This means the chances of double booking drastically reduce.
No Capability Issues
With technology being hosted on the cloud all you will need is internet access. This means there will be no capability issues upon download or future upgrades.
No contracts or sign-up fees
Most cloud technology will work on a monthly payment basis. This means you will not be tied into a long contract or commitment so if for any reason that you no longer need the software you won’t be stuck paying out a massive bill for the remaining months.
Low Cost And Quick Setup
Cloud technology is an excellent way for hoteliers to optimise business processes without spending a fortune on software suites. And, because there is no downloads required, you can be set up and running in no time.
Reduce Data Storage Costs With Unlimited Storage
In most circumstances cloud technology updates will automatically be installed and ready to use once you log in. This means you won’t need to use up additional server space. It also means your guest and B&B information will be stored on the cloud rather than on your hard drive, freeing up space and eliminating the risk of running out of room.
Warning: be sure your supplier does not charge a fee for additional upgrades.
Unlimited Access And Users
Cloud technology will maximise collaboration by allowing all of your staff to access your property management system from any place at any time.
You will also be able to monitor the levels of access for each user, in case you are worried about permitting certain users to see secure information.
Data protection and security
When data is migrated to the cloud it is encrypted to prevent it being hacked. Where viruses are detected, infected files will not back up, which will prevent it becoming more widespread.
The right cloud software should come with an online community, step by step instructions and a support teams that are ready to help with any of your questions.