Why Your Content Marketing Needs to be Snackable P
Make Your Content More Snackable We’re no longer the family of the 1950’s and 1960’s all gathered around a single TV set for our news and entertainment. Those days are long gone, and our new reality is so much different. Today everyones’s attention is divided....How to get more Google customer reviews P
This post was originally published on March 7, 2018 and was updated on August 4th, 2020. Business owners and operators need to know what their customers think about shopping at their stores, whether it is a brick and mortar shop or an online store offering the same...
You Need to Understand How Using Social Media Has Changed P
Social Media Changes You Need to Make in a Coronavirus World The Pandemic has turned our world upside down. It’s already hard to remember how we conducted our lives and businesses just a few short weeks ago. We’re all asking many questions. How can we stay...
What Happened to Customer Service, it’s Expected Now P
You Need to Know, Your Customer Service is a Differentiator It wasn’t that long ago that you would go to a store, dine at a restaurant, do business with a vendor or call a customer support center and notice how good the customer service was. Even then a great service...
You Need to Know the 3 Words Your Customer Experience Needs P
Your Customer Experience has to Engage, Inform and Enlighten It doesn’t really matter what industry your business is in. Your customer experience has to grab attention. Your business has to operate almost as if it’s an entertainment brand. After all, your...
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