by International Associations | Oct 22, 2020 | Customer Experience
This post is shared from one of my favorite customer service guru’s Shep Hyken, author of the The Shepard Letter Ten Reasons Why Customers Choose to do Business with You “People don’t buy what you do; they buy why you do it.” That...
by Carol Gann | Oct 18, 2020 | guest experience
Are you spending the holidays in St. Augustine? This historic, coastal city is the perfect place to escape the cold weather, enjoy the sunshine, and give thanks. Many fun-filled attractions are going on this time of year, and fantastic restaurants that are open and...
by International Associations | Oct 14, 2020 | guest experience
You haven’t truly experienced St. Augustine until you’ve seen its unique architecture covered in millions of dazzling lights and twinkling with holiday splendor. Every holiday season, Nights of Lights St. Augustine, captures the hearts of all...
by International Associations | Oct 13, 2020 | Marketing
Developing an effective bed & breakfast digital marketing strategy is a complex process. Lodging providers often balance the benefits of their online marketing strategy with the components of traditional marketing. If you want to properly promote your B & B...
by International Associations | Oct 9, 2020 | Marketing
It takes more than just a TripAdvisor listing to build visitors trust in your Bed & Breakfast. They are looking for advice about your business from other travelers before they make their booking with you. It just makes sense when we read the statistic that 81% of...