How to Make Your Customers Love You in Six Easy Steps P
Six Ways to Make Your Customers Love You What if the worst thing a customer ever said about you was, “I love you!”? Even if on your worst day, you’re still so good that they love you! Are you that good? Do your customers love you even when there’s a problem...A Doctor’s Prescription for Good Customer Service
I wanted to share a great post from my favorite customer service guru, Shep Hyken. A Doctor’s Prescription for Good Customer Service Here’s another great story we can learn from. This reminds us that having a good system with good people who understand how to...How Your Customer Service Has Become Your User Experience
Is Your User Experience the Best it can be? Am I Keeping Up With New Innovations? As a business owner you may ask yourself, “What is changing in customer service?” It’s a rhetorical question, but one that is always on your mind. What could you be doing...Is Your Company Customer Focused or Operations Focused P
Is Your Business, Customer or Operations Focused? Give Your Customer’s a Great Experience Do you understand what it takes for your company to give customers a great customer service experience? It takes a lot of effort to create the business...
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