by International Associations | Sep 24, 2020 | Marketing
Born in the 1980s and 1990s, millennials are changing the way that businesses operate. A valuable market segment, millennial travelers are young and vibrant placing a higher value on experiences rather than material things. Traveling the world in increasing numbers,...
by International Associations | Sep 23, 2020 | Technology
One of the earliest adopters of computers was the travel industry. So, it’s not surprising that they are still dependent on new technology, using it for booking guests hotels, tours, transportation, and activities. While large hospitality chains have the...
by International Associations | Sep 22, 2020 | Technology
Traditional customer service call centers are becoming a thing of the past. We are in an age where technology is creating a world dominated by digital interactions. It’s 2020 and as predicted we’re having more conversations with bots then our significant...
by International Associations | Sep 9, 2020 | Marketing
Each of your Bed & Breakfast guests is unique and will have their own reason to visit your area. People travel for many reasons, though there are certain common guest types that you may be called upon to host at your property. Can you name the different traveler...
by International Associations | Sep 8, 2020 | guest experience
How Calluses Prevent Blisters I played golf with a friend last week. At the end of our round, he had blisters on his hands. He didn’t play very often, even through his gloves his golf clubs rubbed his skin raw. My hands were just fine. Fortunate I get to play...