Discovering The Latest Trends In B&B Guest Entertainment P
Today’s travelers are becoming more and more digitally inclined. Guests are now checking-in with their own technologies such as tablets, iPads, laptops and mobile devices. Due to the growing partnership between guest technology and entertainment, customers want to...Industry Trends, Apps Drive Bookings For Bed & Breakfasts P
A B&B that offers a mobile app is taking advantage of innovative technology that helps them drive direct bookings and increase guest loyalty simultaneously. These apps create a better path toward profit, and industry trends indicate that the app will continue to...How do boutique hotels feel about working with Airbnb *
Recently, researchers began exploring the relationship between small accommodation providers, such as B&B operators, and the sharing accommodation site Airbnb. Here are a few of the key findings from the study: B&B owners and operators seem to agree that the...Why do Your Customers do Business with You? *
This post is shared from one of my favorite customer service guru’s Shep Hyken, author of the The Shepard Letter Ten Reasons Why Customers Choose to do Business with You “People don’t buy what you do; they buy why you do it.” That...
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